Terms of Service
The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who concludes a legal transaction for purposes that can largely not be attributed to their commercial or independent professional activity. An entrepreneur is a natural or legal person or a legal partnership that acts in the course of a legal transaction in the exercise of its commercial or independent professional activity.
2. Contractual partner, the conclusion of the contract, correction options
The purchase contract is concluded with Emirates4you Tour & Safari.
By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded by clicking on the order button to accept the offer for the goods contained in the shopping cart. Immediately after submitting the order, you will receive another confirmation by email.
3. Contract language, contract text storage
The language (s) available for the conclusion of the contract: German, English
We save the contract text and send you the order data and our terms and conditions in text form. For security reasons, the contract text is no longer accessible on the Internet.
4. Terms of delivery
We deliver free of charge worldwide.
We only deliver your e-tickets by email. Unfortunately, a self-collection of the product is not possible. We do not deliver to packing stations.
The following payment methods are generally available in our shop:
When placing the order, you provide your credit card details. After your legitimation as a legitimate cardholder, the payment transaction is carried out automatically and your card is debited.
SEPA direct debit
When you submit your order, you give us a SEPA direct debit mandate. We will inform you of the date of the account debit (so-called prenotification). By submitting the SEPA direct debit mandate, we ask our bank to initiate the payment transaction. The payment transaction is carried out automatically and your account is debited.
The account is debited after the goods have been dispatched. The period for the advance notice of the date of the account debit (so-called prenotification period) takes place during the order.
In the ordering process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, legitimize with your access data and confirm the payment instruction to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterward. You'll get more information during the ordering process.
Immediately by Klarna
After placing the order, you will be forwarded to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount immediately, you must have a bank account activated for online banking, legitimize yourself accordingly, and confirm the payment order to us. You'll get more information during the ordering process. The payment transaction will be carried out immediately afterward and your account will be debited.
After placing the order, you will be redirected to your bank's website. In order to be able to pay the invoice amount via Giropay, you must have a bank account activated for online banking, legitimize yourself accordingly, and confirm the payment instruction to us. You'll get more information during the ordering process. The payment transaction is carried out immediately afterward and your account is debited.
6. Warranties and guarantees
The statutory liability for defects applies. Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
Customer service: Daily, from 8 am to 8 pm, by email, phone or WhatsApp according to our imprint
7. Code of Conduct
We have submitted to the following codes of conduct:
8. Dispute settlement
The European Commission provides a platform for online dispute resolution (OS), which you can find here. Consumers have the option to use this platform to resolve their disputes.
In order to resolve disputes arising from a contractual relationship with a consumer or whether such a contractual relationship exists, we are obliged to participate in dispute settlement proceedings before a consumer arbitration board. The federal arbitration board at the Center for Arbitration e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.universalschlichtungsstelle.de is responsible. We will participate in a dispute settlement procedure before this point.
AGB created with the Trusted Shops legal text in cooperation with FÖHLISCH Rechtsanwälte.