Withdraw & model withdraw form

You have the right to withdraw this contract within 14 days without giving any reason.

 

The withdraw period will expire after 14 days from the day of the conclusion of the contract.

 

To exercise the right to withdraw, you must inform us (Citygesichter GmbH, Straße am See 11 A, 16348 Wandlitz, kontakt(at)citygesichter.de, Deutschland, Phone: +49 (0)33397273255) of your decision to withdraw this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdraw form, but it is not obligatory. If you want to withdraw digitally, please fill out the form below and send it to us by clicking on the button "send it".

 

To meet the withdraw deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.

 

Effects of withdraw

If you withdraw this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdraw period, you shall pay us an amount which is in proportion to what has been performed until you have communicated us your withdraw from this contract, in comparison with the full coverage of the contract.

 

The right to withdraw does not exist for the following contracts:

Contracts for the supply of services of accommodation for purposes other than residential purposes, transport of goods, vehicle rental services, catering or services related to leisure activities, if the contract provides for a specific date or period of performance.

The right to withdraw will cease to be available if we have fully performed the service and have begun with performance of the service only after your express request to do so and with your acknowledgement that you would lose the right to withdraw once the contract had been fully performed by us.

 

Model withdrawal form

If you want to revoke the contract digitally by using the revocation form, please fill out the digital form below and send it to us by clicking on the "send it" button.

 

Alternatively, you may revoke any of the following ways, stating your name, date of purchase, product name, address, signature (for paper only) and the date on which you revoke it:

 

By mail to: Citygesichter GmbH, Straße am See 11 A, 16348 Wandlitz

By E-Mail to: kontakt (at) citygesichter.de

By fax to: +49 (0) 33397272908

  

For this you can download the following model withdrawal form as a PDF, which is not mandatory. 

 

Download
Model withdraw form.pdf
Adobe Acrobat Dokument 68.6 KB

Electronic withdraw form

Bitte den Code eingeben:

Hinweis: Bitte die mit * gekennzeichneten Felder ausfüllen.

We take the protection of your data very seriously. That's why we always collect as little data as possible from you.

 

The data that you provide us with your revocation is so prescribed by law.

 

We will use your data exclusively for the processing of your cancellation.

We will not use your data otherwise.

 

 

The deletion of your data takes place after the time prescribed by law.